Payment

termindtermind Posts: 29

Kindly post my subscription. I paid already, but my status is still expired!

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Comments

  • NeeDforKillNeeDforKill Posts: 1,043

    wait

  • termindtermind Posts: 29

    Wait for how long? 48hours?

  • NeeDforKillNeeDforKill Posts: 1,043
    edited October 24

    ~24 hours, but if it;s not activated for you after 24 hours, that's mean you probably did chargeback/refund or disput vs us. So if you did that, it will never works.
    and you sure you buy sub not add balance?

    If you right guy and not did refund/chargeback you can make ticket https://www.ensage.io/tickets

  • termindtermind Posts: 29

    So if you did request a charge back, even if it didn't push through. Your future purchase won't work? So what happen on the payment that you just did? Its been a while since I last subscribe, and I did remember my mother request a charge back on her Paypal, which I cancelled.

  • NeeDforKillNeeDforKill Posts: 1,043

    @termind said:
    So if you did request a charge back, even if it didn't push through. Your future purchase won't work? So what happen on the payment that you just did? Its been a while since I last subscribe, and I did remember my mother request a charge back on her Paypal, which I cancelled.

    Yes, that's how system works, if you open disput or request a chargeback on paypal you got insta banned. We stop doing any tickets related to chargebacks, because after we solve this situation, after some time they did chargeback again.

  • termindtermind Posts: 29

    so basically my account is Permanently banned. Even if this is my first time to comeback after that incident? Even if the dispute has never come through. Cause I basically cancelled it, it was purely an accident.

  • NeeDforKillNeeDforKill Posts: 1,043

    @termind said:
    so basically my account is Permanently banned. Even if this is my first time to comeback after that incident? Even if the dispute has never come through. Cause I basically cancelled it, it was purely an accident.

    I understand you. But this ban doing by automated system, it's not manual ban.

  • termindtermind Posts: 29

    What are my current options?

  • termindtermind Posts: 29

    @NeeDforKill said:

    @termind said:
    so basically my account is Permanently banned. Even if this is my first time to comeback after that incident? Even if the dispute has never come through. Cause I basically cancelled it, it was purely an accident.

    I understand you. But this ban doing by automated system, it's not manual ban.

    What are my options.. given they dont reply tickets on cases like this..

  • termindtermind Posts: 29

    @NeeDforKill any news? or is this decision final? Should I create a new account, and start to purchase new subscriptions?

  • JerffellyJerffelly Posts: 109

    @termind said:
    @NeeDforKill any news? or is this decision final? Should I create a new account, and start to purchase new subscriptions?

    You will also be banned in new account.

    By making charge back you make negative balance here and you get banned. I believe you need to send a money so you don't have negative balance here and you will get un banned.

  • NeeDforKillNeeDforKill Posts: 1,043

    Nah compensation of Negative balance not works anymore. We highly did alot chargeback tickets and most part of this guys did chargeback again.
    So that's reason why we stop to did any chargeback related tickets.

  • termindtermind Posts: 29

    @NeeDforKill said:
    Nah compensation of Negative balance not works anymore. We highly did alot chargeback tickets and most part of this guys did chargeback again.
    So that's reason why we stop to did any chargeback related tickets.

    Do I have any negative balance though? if you could check this one and help me out. This would be very great. Cause I haven't receive any response for a week. If I do.

  • termindtermind Posts: 29

    @Jerffelly said:

    @termind said:
    @NeeDforKill any news? or is this decision final? Should I create a new account, and start to purchase new subscriptions?

    You will also be banned in new account.

    By making charge back you make negative balance here and you get banned. I believe you need to send a money so you don't have negative balance here and you will get un banned.

    Thing is, the charge back never went through, cause I basically cancelled it. No refund or I didn't receive anything on that matter. Plus I even paid a subscription for a week. Meaning at this point, i should have no balance.
    Problem is, due to this history of chargeback. I'm being pulled down.

  • NeeDforKillNeeDforKill Posts: 1,043

    @termind said:

    @Jerffelly said:

    @termind said:
    @NeeDforKill any news? or is this decision final? Should I create a new account, and start to purchase new subscriptions?

    You will also be banned in new account.

    By making charge back you make negative balance here and you get banned. I believe you need to send a money so you don't have negative balance here and you will get un banned.

    Thing is, the charge back never went through, cause I basically cancelled it. No refund or I didn't receive anything on that matter. Plus I even paid a subscription for a week. Meaning at this point, i should have no balance.
    Problem is, due to this history of chargeback. I'm being pulled down.

    I know, but i already explained. If you press in paypal disput it instablock you, even if you close this disput.

  • termindtermind Posts: 29

    @NeeDforKill said:

    @termind said:

    @Jerffelly said:

    @termind said:
    @NeeDforKill any news? or is this decision final? Should I create a new account, and start to purchase new subscriptions?

    You will also be banned in new account.

    By making charge back you make negative balance here and you get banned. I believe you need to send a money so you don't have negative balance here and you will get un banned.

    Thing is, the charge back never went through, cause I basically cancelled it. No refund or I didn't receive anything on that matter. Plus I even paid a subscription for a week. Meaning at this point, i should have no balance.
    Problem is, due to this history of chargeback. I'm being pulled down.

    I know, but i already explained. If you press in paypal disput it instablock you, even if you close this disput.

    So basically, I can no longer use Ensage?

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