Require a refund please.

Didn't sign up for a 1 month automatic renewal, got renewed on 28th.

Need a refund so i can purchase the better deal thanks.

https://i.imgur.com/7BEnYRf.jpg

If you haven't played a game with your renewed subscription, you can send a ticket and get a refund: https://www.ensage.io/tickets

Does anyone even respond to tickets? I have a ticket since March 2018 and one since February 2019 and none of them got an answer lol