Chargeback and Fraud Information

Dear Community,

Unfortunately, we have noticed that more and more users refund their payments after using our services for months. We want to draw more attention to this issue because it hurts both sides, you as a customer and us as a merchant.

If you chargeback a payment your current and all further accounts will be suspended until the negative balance is paid.

If you have any issues with Ensage, you can always contact our dedicated support team using the Ticket System, or by joining our Discord channel.

Chargeback FAQ

We have created a chargeback FAQ thread will all relevant information towards this issue.