suddenly, status oudated

klaretosklaretos Posts: 96

Do you know how I fix this? Seems that everyone else's is working.

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Comments

  • IdcNoobIdcNoob Posts: 1,175
    edited June 2017

    Logout in loader settings and use auth key from https://www.ensage.io/store

  • klaretosklaretos Posts: 96

    @IdcNoob said:
    Logout in loader settings and use auth key from https://www.ensage.io/store

    Thanks for the lightning quick reply. Fixed.

  • GoldenfrozeGoldenfroze Posts: 890

    kappa

  • juls29juls29 Posts: 3

    Hi ensage, I lost my auth key from joduska, can you help me to generate it again here?
    my account/email :[email protected], please respond me soon.
    Thanks

  • klaretosklaretos Posts: 96

    well. for some reason ensage can't see my subscription and I am in normal mode. I am pretty sure I paid for June. Any help?

  • GoldenfrozeGoldenfroze Posts: 890

    @klaretos wait 24 hours, then open a ticket here

  • planksmithplanksmith Posts: 16

    @juls29 said:
    Hi ensage, I lost my auth key from joduska, can you help me to generate it again here?
    my account/email :[email protected], please respond me soon.
    Thanks

    I am facing this problem as well

  • klaretosklaretos Posts: 96

    Admins, still not fixed and still not reply to ticket. I can't play, help. Btw sorry for posting here, should have posted in Help forum.

  • klaretosklaretos Posts: 96

    3rd day without subscription, 2 days without reply on ticket. Please admins, fix my subscription.

  • planksmithplanksmith Posts: 16

    @klaretos said:
    3rd day without subscription, 2 days without reply on ticket. Please admins, fix my subscription.

    I had my ticket replied. Please be patient as it took approximately 4 days for the support team to reply!

    cheers!

  • NeeDforKillNeeDforKill Posts: 1,974

    It can take long time , because for sub or payment tickets can reply only Admins.

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